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E-commerce Design Front-End Design Web Design UI/UX Design Figma HTML CSS
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MY OXYTOCIN

INDUSTRY: E-COMMERCE
DATE: APRIL 2025 - CURRENT
ROLE: SOLE UI/UX DESIGNER & VISUAL DESIGNER
TYPE: TEAM PROJECT

My Oxytocin provides a pet-centered gifting experience by combining tangible gift boxes (70%) with interactive personalization (30%). We offers six themed boxes and two customization paths: quick personalization via a pet’s social media or manual selection for full control.

We identified five target segments: new ownership, holiday gifting, memorials, long-distance connections, and universal animal love. Each supported by tailored flows and playful animations to enhance meaning and completion.

By aligning business goals with emotional needs, My Oxytocin makes gifting more personal, less stressful, and more engaging, fostering repeat use and brand loyalty.

My Oxytocin is a personalized pet gift platform that makes meaningful gifting simple through customizable boxes and emotional user journeys.

DISCOVER


CONTEXT RESEARCH

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PROBLEM

Gift-giving is stressful and fragmented. Current personalization platforms lack both convenience and emotional resonance, especially in the pet space. Pets hold deep emotional significance for owners, yet existing solutions rarely address this.

BEHAVIORS

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Primarily shop online (mobile + desktop)
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Often under time pressure (holidays, birthdays)
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Decisions driven by strong emotions (joy, grief, celebration).

CONSTRAINTS

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High acquisition costs
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Customers expect both convenience and personalization
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Market is fragmented and inconsistent in quality

GOAL

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Foster repeat engagement and loyalty
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Simplify and reduce stress in the gifting process
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Deliver personalized, meaningful, pet-centered experiences.

BEHAVIORS

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Primarily shop online (mobile + desktop)
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Often under time pressure (holidays, birthdays)
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Decisions driven by strong emotions (joy, grief, celebration).

CONSTRAINTS

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High acquisition costs
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Customers expect both convenience and personalization
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Market is fragmented and inconsistent in quality

GOAL

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Foster repeat engagement and loyalty
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Simplify and reduce stress in the gifting process
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Deliver personalized, meaningful, pet-centered experiences.

COMPETITOR & MARKET ANALYSIS

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My Oxytocin stands out with affordable, multi-item gift sets with effortless customization, bridging the gap between mass retailers with limited options and high-end competitors with pricey, single product.


USER RESEARCH

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We surveyed 150+ individuals, aged 18 to 50, to explore their pet experiences and pet-gifting behaviors, uncovering needs, preferences, and pain points in personalized pet-themed gifting.

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CURRENT EXPERIENCE AUDIT

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KEY USER INSIGHTS

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Pet-as-Family Gifting

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Users prioritize meaningful, personalized gifts for pets and others.

Customization Flexibility

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Most prefer control; social accounts offer optional shortcuts.

Emotion-Driven Journeys

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Emotional value, like gifting, love, and memorial, shape adoption.

Pet-as-Family Gifting

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Users prioritize meaningful, personalized gifts for pets and others.

Customization Flexibility

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Most prefer control; social accounts offer optional shortcuts.

Emotion-Driven Journeys

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Emotional value, like gifting, love, and memorial, shape adoption.

PERSONA

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IDEATION


DESIGN DIRECTION & PRINCIPLES

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Visual Style

Warm, vibrant colors with soft neutrals, clean typography, pet-centered imagery, and smooth micro-animations for guidance.

Tone & Mood

Empathetic, celebratory, and premium yet approachable, balancing memorial depth with joyful gifting energy.

User Experience

Simple, personalized, and trustworthy flows with clear previews, playful moments, and mobile accessibility.

Brand Alignment

Conveys warmth, care, and quality, positioning My Oxytocin as the gold standard for meaningful, pet-centered gifting.

Visual Style

Warm, vibrant colors with soft neutrals, clean typography, pet-centered imagery, and smooth micro-animations for guidance.

Tone & Mood

Empathetic, celebratory, and premium yet approachable, balancing memorial depth with joyful gifting energy.

User Experience

Simple, personalized, and trustworthy flows with clear previews, playful moments, and mobile accessibility.

Brand Alignment

Conveys warmth, care, and quality, positioning My Oxytocin as the gold standard for meaningful, pet-centered gifting.

FEATURE PRIORITIZATION

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DESIGN PHASE I


USER FLOW

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LOW FI PROTOTYPING

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PROTOTYPE TESTING

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DESIGN PHASE II


VISUAL NORM

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HIGH FI PROTOTYPING

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FINAL MOCKUPS

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Dot Icon GRAPHIC DESIGN WEB & UI/UX DESIGN GAME DESIGN ANIMATION & MOTION ILLUSTRATION